Service unavailable for applications with IDs beginning in 5
Resolved·Partial outage

This incident has been resolved.

Tue, Nov 22, 2022, 07:19 AM
(2 years ago)
·
Affected components
Offline Job Processing
Delivery
Analytics & Update Processing
Updates

Resolved

This incident has been resolved.

Tue, Nov 22, 2022, 07:19 AM

Monitoring

A fix has been implemented and we are monitoring the results.

Tue, Nov 22, 2022, 06:48 AM(30 minutes earlier)

Identified

In order to complete maintenance we have temporarily disabled traffic to customers with app ids beginning with 5 again

Tue, Nov 22, 2022, 06:42 AM

Identified

API and delivery are restored, we continue to work on restoring analytics jobs

Tue, Nov 22, 2022, 06:38 AM

Identified

The issue has been identified and a fix is being implemented.

Tue, Nov 22, 2022, 05:49 AM(49 minutes earlier)

Investigating

Due to an incident with our hosting provider, OneSignal is temporarily unavailable for users who have App IDs beginning with 5. We are working on restoring this service as quickly as possible.

Tue, Nov 22, 2022, 05:01 AM(47 minutes earlier)