All Systems Operational
Dashboard and API ? Operational
90 days ago
99.92 % uptime
Today
Offline Job Processing ? Operational
90 days ago
99.99 % uptime
Today
Delivery ? Operational
90 days ago
99.99 % uptime
Today
Analytics & Update Processing ? Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Transactional Delivery Latency ?
Fetching
Average request duration
Fetching
Past Incidents
Oct 23, 2020

No incidents reported today.

Oct 22, 2020

No incidents reported.

Oct 21, 2020
Resolved - This incident has been resolved.
Oct 21, 09:29 PDT
Identified - The issue has been identified and a fix is being implemented.
Oct 21, 08:52 PDT
Investigating - We have an ongoing issue where player updates are getting backed up, and then clearing before we can determine the underlying issue. We're continuing to work this issue but until otherwise noted, this is an ongoing problem.
Oct 20, 21:25 PDT
Resolved - This incident has been resolved.
Oct 21, 09:09 PDT
Investigating - We have identified an issue with backend equipment servicing these customers and are working to resolve it
Oct 21, 08:50 PDT
Resolved - This incident has been resolved.
Oct 21, 08:48 PDT
Identified - The issue has been identified and a fix is being implemented.
Oct 21, 08:43 PDT
Update - We are continuing to investigate this issue.
Oct 21, 08:41 PDT
Investigating - Delivery times are currently elevated beyond normal. The team is investigating this issue
Oct 21, 07:46 PDT
Oct 20, 2020
Resolved - This incident has been resolved.
Oct 20, 15:31 PDT
Update - We are continuing to investigate this issue.
Oct 20, 15:04 PDT
Investigating - We are currently investigating this issue.
Oct 20, 12:03 PDT
Resolved - This incident has been resolved.
Oct 20, 10:33 PDT
Investigating - We are currently investigating this issue.
Oct 20, 08:37 PDT
Oct 19, 2020
Resolved - This incident has been resolved.
Oct 19, 15:52 PDT
Investigating - Player Update Processing is currently taking longer than normal. Please note all other services are operating normally, and player updates are being processed, just more slowly that usually.
Oct 19, 15:01 PDT
Oct 18, 2020
Resolved - We had a brief failover in a backend system that caused an increase in latency for about one minute around 17:13 UTC, but message delivery has been flowing fine and we've simply been monitoring things since.
Oct 18, 11:14 PDT
Investigating - We are currently investigating this issue.
Oct 18, 10:24 PDT
Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020
Resolved - This incident has been resolved.
Oct 15, 09:10 PDT
Investigating - We are currently investigating this issue.
Oct 15, 08:20 PDT
Oct 14, 2020

No incidents reported.

Oct 13, 2020
Resolved - This incident has been resolved.
Oct 13, 09:21 PDT
Investigating - While API function has returned to normal, Dashboards are still down, and we're investigating that now
Oct 13, 09:17 PDT
Resolved - This incident has been resolved.
Oct 13, 09:16 PDT
Update - We are continuing to monitor for any further issues.
Oct 13, 09:04 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 13, 09:03 PDT
Identified - The issue has been identified and a fix is being implemented.
Oct 13, 08:27 PDT
Investigating - We are currently investigating this issue.
Oct 13, 08:02 PDT
Oct 12, 2020
Resolved - This incident has been resolved.
Oct 12, 20:38 PDT
Investigating - We are currently investigating this issue.
Oct 12, 20:10 PDT
Resolved - This incident has been resolved.
Oct 12, 19:52 PDT
Investigating - We are currently investigating this issue.
Oct 12, 19:47 PDT
Resolved - This incident has been resolved.
Oct 12, 18:44 PDT
Identified - The issue has been identified and a fix is being implemented.
Oct 12, 17:29 PDT
Investigating - We are currently investigating this issue.
Oct 12, 17:16 PDT
Oct 11, 2020
Resolved - This incident has been resolved.
Oct 11, 10:10 PDT
Update - We are continuing to work on a fix for this issue.
Oct 11, 10:09 PDT
Identified - The issue has been identified and a fix is being implemented.
Oct 11, 10:09 PDT
Investigating - We are currently investigating this issue.
Oct 11, 10:02 PDT
Oct 10, 2020

No incidents reported.

Oct 9, 2020
Resolved - This incident has been resolved.
Oct 9, 07:45 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 9, 07:42 PDT
Identified - The issue has been identified and a fix is being implemented.
Oct 9, 07:34 PDT
Investigating - Non-Lightspeed IOS Notifications are processing at a slower than normal rate and you may see some delay in their delivery. We are currently investigating this issue.
Oct 9, 06:15 PDT