All Systems Operational
Dashboard and API ? Operational
90 days ago
99.89 % uptime
Today
Offline Job Processing ? Operational
90 days ago
100.0 % uptime
Today
Delivery ? Operational
90 days ago
99.99 % uptime
Today
Analytics & Update Processing ? Operational
90 days ago
99.99 % uptime
Today
CMS (onesignal.com landing page) ? Operational
90 days ago
100.0 % uptime
Today
Newsroom ? Operational
Documentation Operational
OneSignal Email Outbound Processing Operational
OneSignal Email Outbound Delivery Operational
OneSignal Email Events & Logs Operational
Cloudflare Infrastructure Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Transactional Delivery Roundtrip Latency ?
Fetching
Dashboard Response times
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Past Incidents
Apr 13, 2024

No incidents reported today.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024
Resolved - We are no longer blocking all API calls for the user model endpoints originating from the User Model Android SDK v5.1.6. However, there are a select few customers who may still be blocked. Our support team will reach out proactively for any apps that may still be impacted. If you have any questions, please reach out to support@onesignal.com.
Apr 10, 20:08 UTC
Monitoring - We are experiencing an exceptional load on our API due to a bug in the User Model Android SDK v5.1.6. As an emergency measure, we are blocking the API calls for the user model endpoints originating from the User Model Android SDK v5.1.6.

We ask our customers to upgrade immediately to User Model Android SDK v5.1.8.

Apr 10, 12:21 UTC
Resolved - This incident has been resolved.
Apr 10, 02:01 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 9, 20:10 UTC
Investigating - We are investigating an issue with an internal system that handles storing data for the delivered audience of a notification. Users may see issues exporting audience CSV reports, viewing audience status on delivery pages, retargeting notifications, loading the email index page, and journeys deliveries based on previous notification delivery data.
Apr 9, 19:36 UTC
Apr 9, 2024
Apr 8, 2024
Resolved - This incident has been resolved.
Apr 8, 19:29 UTC
Identified - We are investigating delayed subscription data updates for apps with IDs starting with 'e'.
Apr 8, 17:28 UTC
Resolved - This incident has been resolved.
Apr 8, 17:23 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 8, 16:40 UTC
Resolved - We're experiencing an elevated level of API errors and are currently looking into the issue.
Apr 8, 07:00 UTC
Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

Apr 4, 2024
Resolved - This incident has been resolved.
Apr 4, 19:44 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 4, 19:35 UTC
Identified - We have identified an issue with email deliveries for apps which do not have a default reply_to email address set in their platform configuration. Customers with apps that do not have this value configured may see failures in email deliveries. You can resolve these failures by including the email_reply_to_address field when sending emails via OneSignal - see API documentation for details https://documentation.onesignal.com/reference/email-channel-properties. Customer who are not seeing failures in email deliveries do not need to take any action.

We have a fix prepared that we expect to resolve this issue within the next ~15 minutes.

Apr 4, 19:18 UTC
Apr 3, 2024

No incidents reported.

Apr 2, 2024

No incidents reported.

Apr 1, 2024

No incidents reported.

Mar 31, 2024

No incidents reported.

Mar 30, 2024

No incidents reported.