OneSignal Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Dashboard and API Operational

90 days ago

99.9 % uptime

Today

Offline Job Processing Operational

90 days ago

99.96 % uptime

Today

Delivery Operational

90 days ago

99.96 % uptime

Today

Analytics & Update Processing Operational

90 days ago

99.9 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Switch upgrade Jul 18, 21:05 - Jul 19, 00:05 PDT

We will be performing software upgrades to our top of rack switches. Due to our highly available architecture, we expect this maintenance to have zero customer impact.

While our goal is zero downtime and we will be testing extensively prior to this window, there is a small chance for a minimal outage during system failover. We will be monitoring our services and posting any relevant updates.
Posted on Jul 6, 15:16 PDT

System Metrics Month Week Day

Average Response Time

Fetching

Transactional Delivery Latency

Fetching

Past Incidents

Jul 12, 2020

API errors

Resolved - This incident has been resolved.
Jul 12, 18:29 PDT

Investigating - We are currently investigating this issue.
Jul 12, 15:46 PDT

Update - We are continuing to work on a fix for this issue.
Jul 12, 15:01 PDT

Identified - We identified a stuck kafka broker and removed it from the cluster.
Jul 12, 14:50 PDT

Investigating - We are currently investigating this issue.
Jul 12, 14:38 PDT

API Errors and Timeouts

Resolved - We saw some API request timeouts as a result of a routine cluster leader election taking longer than unusual to complete. Delivery was not affected.
Jul 12, 13:37 PDT

Jul 11, 2020

No incidents reported.

Jul 10, 2020

Degraded dashboard performance

Resolved - We identified an issue with edge server configuration that caused degraded performance for dashboard and api. Specifically requests for dashboard pages would take over 15 seconds to load the page.
Jul 10, 12:20 PDT

Jul 9, 2020

Notification Delivery Delay

Resolved - Due to an issue with our delivery pipeline, we experienced increased latency in our delivery queues during this time interval. Delayed messages were subsequently delivered successfully.
Jul 9, 19:52 PDT

Notification Delivery Delay

Jul 8, 2020

No incidents reported.

Jul 7, 2020

No incidents reported.

Jul 6, 2020

No incidents reported.

Jul 5, 2020

No incidents reported.

Jul 4, 2020

No incidents reported.

Jul 3, 2020

No incidents reported.

Jul 2, 2020

No incidents reported.

Jul 1, 2020

Elevated 5xx API error rate

Resolved - This incident has been resolved.
Jul 1, 01:07 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 1, 01:02 PDT

Update - We are continuing to work on a fix for this issue.
Jul 1, 00:37 PDT

Identified - We are seeing elevated errors on our API after a recent database migration. The issue has been identified and a fix is being implemented.
Jul 1, 00:15 PDT

Database shard migration

Completed - The scheduled maintenance has been completed.
Jul 1, 00:10 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 23:58 PDT

Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 30, 23:58 PDT

Jun 30, 2020

Increased HTTP 5xx error rate

Resolved - This incident has been resolved.
Jun 30, 19:39 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jun 30, 19:37 PDT

Investigating - We are currently investigating this issue.
Jun 30, 19:35 PDT

Increased HTTP 5xx error rate

Resolved - This incident has been resolved.
Jun 30, 18:41 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jun 30, 18:40 PDT

Update - We are continuing to work on a fix for this issue and are evaluating remediation options.
Jun 30, 18:35 PDT

Identified - The issue has been identified and a fix is being implemented.
Jun 30, 18:15 PDT

Investigating - We are currently investigating this issue.
Jun 30, 17:59 PDT

Jun 29, 2020

No incidents reported.

Jun 28, 2020

No incidents reported.

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