Experiencing problems with transactional emails regarding OneSignal Dashboard

Incident Report for OneSignal

Resolved

This incident has been resolved.
Posted Nov 15, 2024 - 10:30 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 15, 2024 - 10:15 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 15, 2024 - 09:46 UTC

Investigating

We're experiencing an issue regarding transactional emails with Mailgun, our email provider. This impacts user activation and CSV export emails.
There is no impact on customers using OneSignal to deliver emails.
Posted Nov 15, 2024 - 09:46 UTC
This incident affected: Dashboard and API.
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