Issues Loading Journeys Index in Dashboard and API

Incident Report for OneSignal

Resolved

A fix has been deployed and the affected customers dashboards are now loading correctly.

Posted Nov 11, 2024 - 03:37 UTC

Identified

The issue has been identified as affecting only apps with >500 journeys or very large journeys, and we are deploying a hotfix now to allow larger payload sizes.

Posted Nov 11, 2024 - 02:41 UTC

Investigating

We are aware of an issue loading journeys in the dashboard and API for certain apps, we are investigating now.

Posted Nov 11, 2024 - 01:59 UTC

This incident affected: Dashboard and API.