Active Journey Incident

Incident Report for OneSignal

Resolved

This incident has been resolved.

Posted Nov 20, 2024 - 22:28 UTC

Monitoring

A fix has been implemented and we are monitoring results. Delays are still expected until full resolution for -
- Activating new journeys
- Processing active journeys

Posted Nov 20, 2024 - 20:54 UTC

Identified

- New journeys can not be activated
- Delayed processing for active journeys
- The issue has been identified and a fix is being implemented

Posted Nov 20, 2024 - 17:35 UTC

Investigating

- New journeys can not be activated
- Delayed processing for active journeys
- We are currently investigating this issue

Posted Nov 20, 2024 - 17:35 UTC

This incident affected: Dashboard and API.