Affected components
Offline Job Processing
Delivery
Analytics & Update Processing
Updates
Resolved
This incident has been resolved.
Wed, Dec 8, 2021, 01:12 PM
Monitoring
A fix has been implemented and we are monitoring the results.
Wed, Dec 8, 2021, 01:04 PM
Identified
We are continuing to work on a fix. We lost our primary database for shard x70. We recovered by promoting our replica database. However, that database is now also experiencing issues as well which we are investigating.
Wed, Dec 8, 2021, 12:55 PM
Identified
The issue has been identified and a fix is being implemented.
Wed, Dec 8, 2021, 12:31 PM(23 minutes earlier)
Monitoring
A fix has been implemented and we are monitoring the results.
Wed, Dec 8, 2021, 12:28 PM
Identified
The issue has been identified and a fix is being implemented.
Wed, Dec 8, 2021, 12:12 PM(15 minutes earlier)
Investigating
We're experiencing an elevated level of API errors and are currently looking into the issue.
Wed, Dec 8, 2021, 12:06 PM