Password resets

Incident Report for OneSignal

Resolved

An unforeseen bug in our OneSignal back office password reset functionality triggered a password reset for many customers and applications of OneSignal.
Some people might have received multiple password reset emails because they belong to multiple organizations.
In the meantime, we fixed the bug and deployed the necessary changes to prevent this from happening.

Please follow the instructions in the Password Reset email. This will provide you access to our OneSignal Dashboard.

We apologize for any inconvenience this is causing. If you need further help, you can contact our support via support@onesignal.com.

Posted Dec 06, 2022 - 05:00 UTC