Service has been restored to all regions; we are continuing to monitor and verify all systems are healthy
Posted Aug 02, 2021 - 19:53 UTC
Monitoring
A fix has been implemented and we are gradually bringing services back online across geographies.
Posted Aug 02, 2021 - 19:10 UTC
Update
We believe we have found a fix for the larger issue and are working to return service. Some services are beginning to recover.
Posted Aug 02, 2021 - 19:08 UTC
Update
We are continuing to work on a fix for this issue.
Posted Aug 02, 2021 - 19:05 UTC
Update
While we are still troubleshooting the underlying issue, we are also deploying work-arounds to provide some levels of functionality, and rolling this out on a region-by-region basis
Posted Aug 02, 2021 - 18:50 UTC
Identified
We are working with our vendor to restore our Kubernetes cluster. Data integrity and security remains intact as we endeavor to restore service ASAP. We apologize for the inconvenience.
Posted Aug 02, 2021 - 18:40 UTC
Update
We are continuing to investigate this issue.
Posted Aug 02, 2021 - 18:09 UTC
Update
We are continuing to investigate this issue.
Posted Aug 02, 2021 - 17:35 UTC
Update
We are continuing to investigate this issue.
Posted Aug 02, 2021 - 17:08 UTC
Investigating
We are currently investigating this issue.
Posted Aug 02, 2021 - 16:35 UTC
This incident affected: Dashboard and API, Offline Job Processing, Delivery, Analytics & Update Processing, and CMS (onesignal.com landing page).