Retargeting data unavailable

Incident Report for OneSignal

Resolved

This incident has been resolved.

Posted Jun 21, 2022 - 06:50 UTC

Update

We estimate that this restore process will be completed at some point on Monday.

Posted Jun 18, 2022 - 09:06 UTC

Identified

We are restoring the last 7 days of retargeting data from a backup. Retargeting data older than this will not be available. We will update this page when the restore has completed, but it will likely be many hours.

Posted Jun 18, 2022 - 08:18 UTC

Update

Events flowing to third-party data partners are available but we are continuing to investigate issues with our retargeting data stores

Posted Jun 18, 2022 - 05:37 UTC

Investigating

Events data used for retargeting purposes and our third-party events integrations is temporarily unavailable

Posted Jun 18, 2022 - 04:33 UTC

This incident affected: Analytics & Update Processing.