elevated HTTP error rate for the on_session endpoint for apps with IDs beginning in 1
Incident Report for OneSignal
Resolved
This incident has been resolved.
Posted Sep 17, 2023 - 04:22 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 17, 2023 - 04:11 UTC
Update
We are continuing to work on a fix for this issue.
Posted Sep 17, 2023 - 03:34 UTC
Update
We are continuing to work on a fix for this issue.
Posted Sep 17, 2023 - 02:54 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Sep 17, 2023 - 02:19 UTC
Update
We are continuing to investigate this issue.
Posted Sep 17, 2023 - 01:36 UTC
Investigating
We have identified an issue with a portion of traffic to one of our HTTP API methods affecting apps with IDs beginning in 1. We are investigating to determine the cause and resolve this issue. The affected endpoint is not called by customers directly but by the OneSignal SDK, so customers will likely not see failures in their own logs.
Posted Sep 17, 2023 - 00:19 UTC
This incident affected: Dashboard and API.