The issue has been resolved. All impacted systems are now operating normally. Event streams, data export integration, and journeys are all functioning normally now.

We are currently adding more resources, but we aware we are experiencing journeys, event streams and data export integration delays.

We are currently adding more resources, but we aware we are experiencing event streams and data export integration delays.

We are monitoring the system as data gets replicated across additional resources.

The issue has been resolved. All impacted systems are now operating normally.

We continue to monitor the system as data gets replicated across additional resources.

We continue to experience performance delays as more resources are added to our systems.

In addition to Journeys and Message Event segment delays, Webhook delivery delays are currently ~1.2h.

We will provide another update in 20.

We have applied fixes.

• Journeys is 30-45 minutes delayed

• Message event segments could take ~45 minutes to come online

We have identified the root cause and are working towards a resolution.

We will provide another update in 20 minutes

What’s happening: Journeys processing is delayed

Who’s affected:

• All customers using the Journeys feature

Current Status: We are investigating the issue and will provide an update in 15 minutes