We continue to experience performance delays as more resources are added to our systems.

In addition to Journeys and Message Event segment delays, Webhook delivery delays are currently ~1.2h.

We will provide another update in 20.

We have applied fixes.

• Journeys is 30-45 minutes delayed

• Message event segments could take ~45 minutes to come online

We have identified the root cause and are working towards a resolution.

We will provide another update in 20 minutes

What’s happening: Journeys processing is delayed

Who’s affected:

• All customers using the Journeys feature

Current Status: We are investigating the issue and will provide an update in 15 minutes