Database performance issues
Resolved·Partial outage

Our data is fully recovered. Metrics and stats are up to date, and CSV imports and exports are fully functional.
If you exported a CSV during the incident. You might be missing data; in that case, we encourage you to export your data again to ensure it's up to date.

Thu, Apr 17, 2025, 11:48 AM
(2 months ago)
·
Affected components
Dashboard and API
Analytics & Update Processing
Updates

Resolved

Our data is fully recovered. Metrics and stats are up to date, and CSV imports and exports are fully functional.
If you exported a CSV during the incident. You might be missing data; in that case, we encourage you to export your data again to ensure it's up to date.

Thu, Apr 17, 2025, 11:48 AM

Monitoring

Our database is fully recovered, and the data is up to date. We're monitoring our services.

Thu, Apr 17, 2025, 11:25 AM(23 minutes earlier)

Identified

Our database is recovered, and we are processing our data backlog. CSV imports will be delayed. CSV exports, stats, and metrics will work. However, they won't be up to date since we are processing our data backlog.

Thu, Apr 17, 2025, 09:57 AM(1 hour earlier)

Identified

Our database is recovered, and we are processing our data backlog. CSV imports will be delayed. CSV exports, stats, and metrics will work. However, they won't be up to date since we are processing our data backlog.

Thu, Apr 17, 2025, 09:56 AM

Identified

Our team is continuing to work to resolve the issue. CSV import and exports are delayed. Some stats and metrics may not load or have delayed data. Notifications are not available to export via api.

Thu, Apr 17, 2025, 08:22 AM(1 hour earlier)

Identified

Our team is continuing to work to resolve the issue. CSV import and exports are delayed. Some stats and metrics may not load or have delayed data. Notifications are not available to export via api.

Thu, Apr 17, 2025, 02:57 AM(5 hours earlier)

Identified

Our team is continuing to work to resolve the issue. CSV import and exports are delayed. Some stats and metrics may not load or have delayed data. Notifications are not available to export via api.

Thu, Apr 17, 2025, 01:04 AM(1 hour earlier)

Identified


Our team is continuing to work to resolve the issue. CSV import and exports are delayed. Some stats and metrics may not load or have delayed data. Notifications are not available to export via api.

Wed, Apr 16, 2025, 11:00 PM(2 hours earlier)

Identified

Our team has identified the problem and is working to resolve the issue. CSV import and exports are delayed. Some stats and metrics may not load or have delayed data. Notifications are not available to export via api.

Wed, Apr 16, 2025, 08:51 PM(2 hours earlier)

Investigating

We are experiencing an issue with our events database. We are investigating the issue and will provide an update once we have more information.

Wed, Apr 16, 2025, 07:25 PM(1 hour earlier)