Customers unable to connect to OneSignal platform and APIs

Resolved·Full outage

We’ve published a write-up of this incidentRead the write-up

Read it here

Affected components

Jan 29, 2026, 11:17 PM

11:33 PM

Dashboard / UI

Updates

Write-up published

Read it here

Resolved

The issue has been resolved. All impacted systems are now operating normally.

Thu, Jan 29, 2026, 11:59 PM

Monitoring

For a brief period starting at 3:17 PM PST until 3:33 PM PST, customers were unable to connect to the OneSignal platform and APIs.

We have applied a mitigation that should resolve the impact. We are monitoring to confirm effectiveness.

We will provide another update in 30 minutes.

Thu, Jan 29, 2026, 11:43 PM(16 minutes earlier)