The system is now behaving nominally. All traffic is being processed as usual.
Posted Nov 06, 2019 - 13:02 PST
We've completed a restart of our Rails application across all servers. CPU remains high while we are processing a backlog of traffic. The system as a whole is approaching nominal state. All requests are being processed, but perhaps with longer than usual duration.
Posted Nov 06, 2019 - 13:00 PST
We are rolling out a fix an expect service to return to normal soon.
Posted Nov 06, 2019 - 12:56 PST
We have identified a connectivity issue between the web tier and our PostgreSQL cluster and are working to resolve the issue.